1. 7-DAY MONEY-BACK GUARANTEE
We’re confident you’ll love our products! If you’re not completely satisfied, we offer a 7-day money-back guarantee. No questions asked.

2. RETURN ELIGIBILITY
To be eligible for a return, your order must meet the following conditions:
– Return request initiated within 7 days of delivery
– Product seal/packaging is intact and unopened (or minimally used)
– Product is in original, resalable condition
– Original receipt or order confirmation is provided

3. HOW TO INITIATE A RETURN
1. Contact us at contact@nutrabal.com with your order number
2. Briefly explain the reason for the return
3. We’ll provide a return shipping label (free)
4. Ship the product back to us in original packaging
5. Once received and verified, we’ll process your refund

4. REFUND PROCESS
Refund Method: Refunds are processed back to the original payment gateway/method used for purchase.

5. NON-RETURNABLE ITEMS
The following items cannot be returned:
– Opened or used products (except minimal testing)
– Products damaged due to mishandling or improper storage
– Products purchased more than 7 days ago

6. RETURN SHIPPING
Nutrabal provides a prepaid return shipping label. Please pack the product securely to avoid damage during return transit.

7. PARTIAL REFUNDS
If a product is returned in less-than-perfect condition (used, opened, or damaged by customer), we may process a partial refund at our discretion.

8. EXCHANGES
Prefer an exchange instead? We’ll swap your product for another variant of equal or greater value, free of charge.

9. DEFECTIVE PRODUCTS
If you receive a defective or damaged product:
– Contact us within 24 hours of delivery
– Provide photos and proof of the defect
– We’ll send a replacement immediately at no cost
– No return shipping required

10. CONTACT US FOR RETURNS
Email: contact@nutrabal.com
WhatsApp: 777-400-9007

Response Time: Within 24 hours during business days

Last Updated: June 2026